Privacy Policy

Effective 19 July 2026 · Vaztu (propreel.in)

What we collect

Account data: name, email, and mobile number (verified by OTP) when you register or post a listing.
Listing content: property details, photos and videos you upload. These are public by design.
Location: your device location only if you allow it — used to show nearby properties. You can use the app fully by picking a location manually instead.
Usage data: which reels you view (to avoid repeating them), likes, saves and enquiries; an anonymous device identifier for visitors without accounts.
Technical data: crash and error reports so we can fix problems.
Usage analytics: privacy-safe, aggregated events about how the app is used (e.g. a sign-in happened, a search was run, a listing step was reached) plus app version and device type — used to understand and improve the product. These events carry no personal content (no names, emails, phone numbers, search text or listing descriptions).

How we use it

To run the marketplace: showing listings near you, connecting buyers with sellers (your phone number is shared with the other party only when you send an enquiry), sending OTPs and notifications you request, preventing fraud, and improving the product. We do not sell your personal data.

Who processes it

Data is stored on Amazon Web Services (Mumbai, India). We use Cloudflare (content delivery), Sentry (error reports), Google Firebase (push notifications, sign-in, and aggregated usage analytics), 2Factor.in (SMS OTPs), OpenStreetMap-based services (place search) and, when payments launch, Razorpay (payments). Each receives only what its function requires.

Retention & your rights

Account data is kept while your account exists. You can delete your account from the app (Profile → Delete my account), which permanently removes your account, listings, enquiries, saves and reviews. For access, correction or grievance requests under the Digital Personal Data Protection Act, 2023, contact us below — we respond within 30 days.

Contact & Grievance Officer

Vaztu · Thiruvananthapuram, Kerala, India
Email: [email protected]